Shipping policy
Shipping Policy
BarnChange LLC
At BarnChange LLC, we strive to process and ship orders promptly and provide a reliable delivery experience for our customers.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and U.S. holidays.
Processing times may be extended during periods of high order volume, special events, or circumstances beyond our control.
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
United States Shipping
FREE standard shipping is available on all orders shipped within the United States.
There is no minimum purchase requirement.
Delivery times vary depending on the destination, shipping carrier, and service selected. Estimated delivery dates displayed at checkout are not guaranteed.
Expedited shipping options may be available for an additional charge.
International Shipping
BarnChange LLC offers international shipping to eligible countries and destinations.
International shipping charges are calculated at checkout based on the destination, package weight, dimensions, and available shipping services.
International customers are responsible for any applicable import duties, customs fees, taxes, or other charges imposed by their destination country, unless otherwise indicated at checkout.
International orders may experience customs processing delays beyond our control.
Customers are responsible for ensuring that the products they order are permitted for import into their country.
Shipping Addresses
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your shipping address, contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.
Lost, Delayed, or Damaged Shipments
If your shipment is delayed, lost, or arrives damaged, please contact us at barnchange.shop@yahoo.com.
For damaged shipments, please notify us within 7 days of delivery whenever possible and include photographs of the product and packaging.
BarnChange LLC will review shipping issues and work with the carrier to determine an appropriate resolution, including replacement or refund when applicable.
Contact Information
BarnChange LLC
Email: barnchange.shop@yahoo.com
We appreciate your business and thank you for choosing BarnChange for your equine care needs.